Privacy Policy

Introduction and scope

At Çeray Otomotiv (the “Company” or “We”), protecting the privacy of our visitors, customers and business partners is our top priority. This Privacy Policy explains our approach to the security of your personal data while you use the cerayoto.com website, the technical and administrative measures we take, and our privacy standards.

This policy is part of our compliance process under the Turkish Personal Data Protection Law No. 6698 (“KVKK”). For detailed information on the purposes and legal grounds for processing your personal data and on your rights, please see our Personal Data Protection and Processing Policy.

For our mobile app users: For camera/barcode permissions, push notifications, data security and Google Play account deletion procedures of the Çeray Otomotiv Mobile (CRM and Warehouse/Field) app, please visit our Mobile App Privacy Policy.

Information we collect

When you use our website, we handle two types of information to improve your experience and provide our services:

Information you provide directly: Information you send us yourself through contact forms, quote and appointment requests or customer registrations (first name, last name, email address, phone number, etc.).

Information collected automatically: Data automatically recorded by our servers and the third-party services we use (Google Analytics, etc.) when you visit our website (IP address, device type, operating system, browser language, etc.).

Data security and measures taken

Çeray Otomotiv takes security measures in line with the KVKK Data Security Guide to prevent your personal data from being lost, stolen, accessed without authorisation or altered.

• Technical measures (SSL and encryption): All data traffic on our website is encrypted with an industry-standard SSL certificate.
• Network security: Our servers are protected against cyber attacks (DDoS, brute force, etc.) by up-to-date firewalls and intrusion detection systems.
• Access restriction: Access to personal data within the company is limited to a small number of authorised staff on a “need to know” basis.

Cookies and tracking technologies

Our website uses cookies and similar tracking technologies to analyse site traffic, ensure security and provide you with a better user experience.

Google Analytics: We use Google services to measure site performance and analyse visitor statistics.

Managing your preferences: You can block or delete cookies at any time in your browser settings. However, some features of the site may not work as expected if you do. Detailed information on the purposes for which behavioural information obtained through cookies is processed can be found in our Personal Data Protection and Processing Policy.

Third-party links and social media plugins

Our website may contain links to websites of our business partners, vehicle manufacturers or service providers. It may also include social media sharing buttons such as Facebook, X (Twitter), Instagram and YouTube.

Disclaimer: When you click an external link on our site or interact with a social media button, you become subject to that platform’s own privacy policy. Our company is not responsible for the data collection practices of third-party websites.

Commercial communications

If you share your email address or phone number through our contact or registration forms and give your consent, we may send you messages about our campaigns, benefits and services.

Unsubscribing: If you no longer wish to receive these messages, you can easily unsubscribe by using the “Unsubscribe” link at the bottom of our emails or by contacting us.

User responsibility

Privacy is a two-way process. To keep your personal information secure, we recommend that you:

• Take care when entering personal information on public computers and shared devices,
• Check the address bar to protect yourself against suspicious links and fake pages imitating our site,
• Remember that personal information you share in public areas (comments, social media, etc.), such as your phone number or full address, can be seen and copied by other internet users.

Children’s privacy

Our website is intended for a general audience. In line with KVKK, we do not knowingly collect data from individuals under the age of 13 without parental consent. If you become aware that your child has shared personal data through our site without your consent, please contact us and the data will be deleted immediately.

International data transfers

Our website’s infrastructure, email services or analytics tools (e.g. Google) may run on global service providers. This may mean that, for technical reasons, your data is processed in secure data centres located abroad. Domestic and international data transfers are carried out within the scope set out in our Personal Data Protection and Processing Policy and with safeguards that comply with KVKK.

Policy updates

We may update this policy as our services evolve or legislation changes. Changes take effect as soon as they are published on this page. We recommend checking this page regularly.

Contact

If you have any questions about our privacy practices, your personal data or this policy, you can contact us: Çeray Otomotiv ve İnş. Tur. San. Tic. Ltd. Şti., Balibey, Morsümbül Sokak No: 2, 34980 Şile / Istanbul, info@cerayoto.com